Support & Documentation

Get help with medical code extraction and find answers to common questions

Frequently Asked Questions

Our AI-powered system achieves 95%+ accuracy on standard medical documentation. Accuracy varies based on note quality, handwriting legibility, and medical terminology complexity. All extractions include confidence scores to help validate results.

We extract ICD-10-CM diagnosis codes, CPT procedure codes, and NDC medication codes. Our system also identifies HCPCS codes and supports both current and historical coding standards.

Yes, our platform is fully HIPAA compliant. All medical notes are automatically anonymized before processing, removing names, addresses, and other identifying information. Data is encrypted in transit and at rest.

Yes, extraction results can be exported as CSV, CDD format for billing systems, and FHIR-compliant JSON for EHR integration. Each format includes relevant metadata and confidence scores.

Our enterprise team provides dedicated support for API integration, batch processing, and custom workflows. Contact us through the form below for technical consultation and implementation assistance.

Getting Started

Using the Live Demo

  1. Paste or type your medical note into the text area
  2. Click "Analyze & Extract Codes" to process the note
  3. Review extracted entities and generated codes
  4. Export results in your preferred format

Voice Dictation

Use the microphone button to dictate medical notes directly. Our speech recognition is optimized for medical terminology and supports continuous dictation with automatic punctuation.

Sample Medical Notes

Try the clinical sample buttons above the text area to see how our system handles different medical scenarios including diabetes, heart failure, and mental health conditions.

Technical Information

Processing Speed

Individual medical notes are processed in under 2 seconds. Batch processing can handle thousands of notes per hour depending on complexity.

Supported Formats

  • Plain text medical notes
  • Clinical documentation from major EHR systems
  • Handwritten notes (via OCR preprocessing)
  • PDF documents with text content

API Documentation

Enterprise customers receive comprehensive API documentation including authentication, endpoints, request/response formats, and code samples in multiple programming languages.

Contact Support

Need additional help? Our support team is here to assist with technical questions, integration issues, or general inquiries.

Contact Support Team

Our support team responds within 24 hours