Terms of Service

1. Acceptance of Terms

By accessing and using our Medical Code Extraction service ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Our Service provides:

• Automated extraction of ICD-10, CPT, and NDC codes from medical notes
• Medical entity recognition and categorization
• HIPAA-compliant anonymization of medical content
• Export capabilities in multiple formats (CSV, CDD, FHIR)
• API access for enterprise integration

3. User Responsibilities

You agree to:

• Use the Service only for legitimate medical coding purposes
• Not submit any content containing personal identifiers
• Comply with all applicable healthcare regulations (HIPAA, HITECH, etc.)
• Not attempt to reverse engineer or compromise the Service
• Not use the Service for any illegal or unauthorized purpose
• Maintain the confidentiality of any access credentials

4. Geographic Restrictions

The Service is available only to users located within the United States. Access from other countries is restricted for compliance and regulatory reasons.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of our company and its licensors. You retain ownership of any content you submit, subject to the rights granted to us under these Terms.

You grant us a limited, non-exclusive license to:

• Process your submitted medical notes for code extraction
• Use anonymized data for service improvement
• Generate aggregated analytics and metrics

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable due to:

• Scheduled maintenance
• Emergency repairs
• Technical difficulties
• Force majeure events

7. Accuracy and Medical Disclaimer

• Results should be reviewed by qualified medical coding professionals
• We do not guarantee 100% accuracy of extracted codes
• Users are responsible for validating all results
• The Service should not be used for direct patient care decisions

8. Usage Limits and Fair Use

To ensure fair access for all users:

• Rate limits may apply to prevent abuse
• Excessive usage may result in temporary restrictions
• Enterprise plans available for high-volume usage
• We reserve the right to modify usage limits with notice

9. Payment and Billing

For paid services:

• Fees are charged in advance for subscription periods
• All fees are non-refundable unless otherwise stated
• Price changes will be communicated 30 days in advance
• Accounts may be suspended for non-payment

10. Termination

We may terminate or suspend access immediately, without prior notice, for:

• Violation of these Terms
• Suspected fraudulent or illegal activity
• Extended periods of inactivity
• Non-payment of fees

You may terminate your account at any time by contacting us.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• We provide the Service "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for the Service
• We are not responsible for third-party content or services

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

13. Governing Law

These Terms are governed by the laws of the United States and the state in which our company is incorporated, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of significant changes by posting updated Terms on our website. Continued use after changes constitutes acceptance of the new Terms.

15. Contact Information

For questions about these Terms, please contact us:

• Email: legal@medicalcodeextraction.com
• Address: [Company Address]